Technical support

We’re here to help

Our in-house Technical Support team are willing to share their many years of experience to assist our clients with trouble-shooting and self-fit of spare parts.

Our team will work with maintenance personnel to identify and supply spare parts for self-fit where possible, saving the need for research on your part and preventing call-outs and labour fees.

We can help you with advice for all kinds of technical issues related to your equipment…

– Battery Charging problems
– Mechanical & electrical faults
– Bed Cotside Standards and Safety
– Weighing scale issues
– Non functioning equipment

Contact us now on 01444 250 350! Our knowledgeable Technical Support Team will be happy to assist you.

– Slings and Handling advice
– Recommended service intervals
– LOLER regulations
– PUWER regulations

Our Comprehensive Coverage

Our capable technicians are well-equipped to address a wide range of medical equipment. They work closely with you during scheduled service visits, implementing preventative maintenance measures. This proactive approach involves replacing worn components and resolving minor issues, effectively averting the need for future service calls, reducing return labour charges, and minimising downtime.